Requirements
High school diploma or equivalent
Previous customer service experience is a plus
Strong communication skills, both written and verbal
Reliable internet connection and a quiet work environment
Ability to navigate multiple computer systems, applications, and use search tools to find information
Flexibility to work various shifts, including weekends and holidays
Responsibilities
Respond to customer inquiries via phone, chat, and email
Assist customers with orders, returns, and account issues
Troubleshoot and resolve product and service issues
Provide accurate and timely information to customers
Follow up on customer interactions to ensure resolution
Maintain a high level of professionalism and customer satisfaction
Benefits
Flexible part-time work schedule
Competitive hourly pay
Paid training and development opportunities
Employee discounts on Amazon products and services
Health, dental, and vision insurance options