Job Title: Part-Time Amazon Chat Executive
Location: Remote (Work from Home)
Type: Part-Time (20-25 hours per week)
Responsibilities:
- Engage in real-time text-based conversations with Amazon customers to provide assistance and resolve issues.
- Utilize problem-solving skills to address customer concerns efficiently.
- Maintain a professional and empathetic tone while ensuring customer satisfaction.
- Collaborate with team members and Amazon’s extensive support network to meet performance targets.
- Document customer interactions and follow-up actions accurately.
Requirements:
- Strong written communication skills.
- Strong problem-solving abilities.
- A customer-centric mindset with a passion for delivering outstanding service.
- Ability to work independently and as part of a remote team.
- Previous customer service or chat support experience is a plus but not required.
- Access to a stable internet connection and a quiet workspace at home.